Great examples of what others have done for quality customer service great book to inspire you to become one of these great examples it reminds one why you are in service or sales how to treat the public face to face interaction attitude is everything it reminds one about the importance of customer satisfaction the stories of nordstrom southwest airlines united airlines starbucks . Customer love great stories about great service by mac anderson 2008 hardcover hardcover january 1 2008 by mac anderson author stephanie trannel editor 38 out of 5 stars 8 ratings see all formats and editions. In customer love great stories about great service you will explore 24 unforgettable stories about phenomenal customer service each chapter will ignite your thoughts and inspire new ideas that you can use to take your customer service to the next level share this book with your employees and watch the creative ideas flow utilize the ideas . In customer love great stories about great service you will explore 24 unforgettable stories about phenomenal customer service each chapter will ignite your thoughts and inspire new ideas that you can use to take your customer service to the next level share this book with your employees and watch the creative ideas flow utilize the ideas . Listen free to customer love great stories about great service audiobook by mac anderson with a 30 day free trial stream and download audiobooks to your computer tablet and ios and android devices